Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Post
Innovation Centre, Knowledge Gateway, Boundary Road, COLCHESTER, Essex, CO4 3ZQ, GB

Telephone
01206 259581

Email
admin@dacplanning.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

Names and contact details
Addresses
Purchase or account history
Website user information (including user journeys and cookie tracking)
Photographs or video recordings (e.g. of workshops)
Records of meetings and decisions
Information relating to compliments or complaints
Emails and correspondence with clients and suppliers
Contracts and purchase orders with clients relating to the provision of services and goods
Financial details of suppliers to provide payments

We collect or use the following information for service updates or marketing purposes:

Names and contact details
Addresses
Marketing preferences
Recorded images, such as photos or videos

We collect or use the following information for recruitment purposes:

Contact details (e.g. name, address, telephone number or personal email address)
Date of birth
National Insurance number
Copies of passports or other photo ID
Employment history (e.g. job application, employment references or secondary employment)
Education history (e.g. qualifications)
Right to work information
Applications and CVs from prospective employees
Interview notes
Emails with applicants or prospective employees
References

We collect or use the following information for employment purposes:

Working time records
Sickness records
Annual leave records
Disciplinary and grievance records
Appraisal records
Training records
Payroll records
Pension records
Emails and correspondence with employees
Equality and diversity information

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent
Contract

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent
Legitimate interest

We collect names and email addresses to use in email marketing, to ensure our clients are informed of current and new services as well as project updates and the latest news.

Our lawful bases for collecting or using personal information for recruitment purposes are:

Consent

Our lawful bases for collecting or using personal information for employment purposes are:

Contract
Legal obligation
Legitimate interest

Where we get personal information from

People directly
Councils and other public sector organisations
Publicly available sources

How long we keep information

We will only retain personal information for as long as necessary by law and in line with our retention policy to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We carefully consider how long we keep personal data and use standard retention periods where possible, in line with documentation obligations. We regularly review our information and erase or anonymise personal data when we no longer need it, in accordance with our retention schedule, which is downloadable here.

Who we share information with

Other organisations
Insurance companies
Professional consultants
Organisations we’re legally obliged to share personal information with
Publicly on our website, social media or other marketing and information media (where appropriate)

We use cookies on our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy, which is available at www.dacplanning.com/cookies.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 12th July 2024